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Every expert's working slot holds an ordered queue. hTrim estimates your expected start time from the services you chose, the expert's average session time and their usual start delay, then recalculates it whenever something real changes — a session starts or ends, a booking is cancelled, or someone does not appear. You are notified when your time moves.

No. Booking and using the queue as a customer is free, and the payment for the service is made at the salon. hTrim never takes the payment or stores card details. A salon may ask for an advance when you book, and the amount is shown before you confirm.

Notifications are how hTrim tells you when your turn is approaching or when your estimated time changes. If you turn them off, the queue still works, but you will have to check the app yourself.

Only to find salons near you. You can refuse the permission and still use the app — choose your area manually instead. We never track you in the background. See our Privacy Policy for details.

Open the booking in the app and follow the option shown. Cancellation and no-show rules are set by the salon, and the app shows them before you confirm.

Email us and we will delete your account and the personal data linked to it, free of charge. See the Delete your account page for the full steps, what is removed, and what a salon must keep.

hTrim is rolling out to a select group of salons. Contact us and we will help you get your branches and staff set up.